At Disprse, we strive to ensure satisfaction with our services. However, we understand that there may be circumstances under which you may seek a refund. Below is our policy regarding refunds.
Refunds may be considered on a case-by-case basis within 14 days of purchase if the service has not met the agreed-upon requirements or has not been accessed or used. After this period, Disprse will not offer refunds.
To request a refund, please contact our support team at [email protected] with your order details and a detailed explanation of your reason for requesting a refund. Our team will review your request and respond within 7 business days.
If a refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment, typically within 5 business days.
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at [email protected].
Note that certain types of items cannot be returned for a refund such as personalized services and products. Please ensure you read the specific terms and conditions related to these services before purchasing.
We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
If you have any questions about our refund policy, please contact us at [email protected].